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How to be Your Own Healthcare Advocate


HOW TO BE YOUR OWN HEALTH CARE ADVOCATE

HEALTH LITERACY
The degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions.

How many of you know:
       What a deductible is?
       What an EOB is?
       What preventative screenings should you as a college student/young adult have? How often? What do they screen for?
       Why do you have to have certain immunizations when you are admitted to college?

Navigating Health Insurance
Why do I need Health Insurance?
       It is a way to affordably cover healthcare costs
       It is a way to avoid extreme healthcare costs
       It is a way to prepare for unexpected healthcare costs

MUST-KNOW TERMS
In order to make an informed decision, it’s important to understand what you are being offered in exchange for your monthly premium. Before we examine your options in detail, let’s take a moment to get familiar with the basic terminology all insurers use. **Insurance is a complicated and often frustrating process. But, if you know the basics, it pays off.

Premium: What you pay, usually monthly, for your insurance plan. This is a bill, and is unrelated to other out-of-pocket expenses you are expected to pay.

Deductible: A fixed amount that you are expected to pay for hospital or outpatient services. After you meet the deductible, your insurance plan covers all or part of your expenses until year’s end.

Co-insurance: The percentage of costs you pay after your deductible is met. Generally this is a percentage split by you and your insurance provider; 80/20 splits are common and mean that you are responsible for 20% of costs after the deductible.

Co-pay: Often confused with co-insurance, a co-pay is a fixed amount that you agree to pay toward specified expenses. A common example of a co-pay is the small flat fee you pay each time you visit a doctor.

Network: A group of providers that contractually partner with your insurance carrier. Your insurance plan will incentivize you to choose from this network by charging you less for treatment by these providers.

Preventive care: Preventive care refers to the treatment of illness before it starts. Vaccinations, certain screening exams and annual checkups all fall under preventive care.

Pre-existing Condition: A medical illness or injury that you have before you start a new health care plan may be considered a “pre-existing condition.” Conditions like diabetes, COPD, cancer, and sleep apnea, may be examples of pre-existing health conditions. They tend to be chronic or long-term.

Group plan: In any insurance plan, all policyholders form a group. Within this group there are likely to be a mix of healthy individuals (most young adults) and those who require more care (seniors or people with chronic illnesses). Insurance companies need to offset the costs of participants who need a higher level of care, and group plans that include healthy people allow them to mitigate this risk and keep overall costs low.

How does it work?
       You sign up for an agreement with an insurance company
       You pay a monthly premium which gives you privileges of the company
       Most insurances have a deductible which is the amount you have to pay, above and beyond the premium, before your benefits will pay
       Some insurances have a co-pay which is a small fee for a Dr. appointment (example: $25 co-pay for an office visit vs. $200 without insurance)
       Some insurances have a co-insurance which is a percentage of the cost of services you have to pay (example: 15%/85%; you have to pay your deductible before this goes into effect)

PROCESS EXAMPLE
       You have signed up with Joe’s Health Insurance Company.
       You need to go to the Dr. for an earache.
       You take your insurance card, look up the website and see if you can find a Dr. in your network.
       You find an in-network Dr. in your town and you make an appointment.
       When you check in for your appointment, you give the receptionist your driver’s license, your insurance card and you fill out the paperwork. You may have to pay your co-pay at that time.
       You see the Dr. He gives you a prescription for an antibiotic.
       You take the prescription to the pharmacy, present your insurance card and pay your co-pay for your medication or the actual price whichever is less.
       Meanwhile, the Dr.’s office files your claim with your insurance company who processes it.
       The insurance company will pay your Dr. for their portion of the bill and will send you an EOB (explanation of benefits). You will be billed if you owe anything.

Many insurance companies completely cover preventive care. (Note: some screenings are age based).
Reason: even if you are not having symptoms, many illnesses can be detected early through routine exams and screenings. Earlier detection means earlier treatment and a better health outcome.
       Annual physical including screening tests
       Immunizations and flu shots
       Colonoscopies
       Mammograms
       Gynecological exam and Pap test
       Prostate exam and screening
       Dental exams and cleanings
       Vision exam

Routine Health Screening/Preventive Care (adults 18-39)
Medical
       Check-up every 1-3 years: basic physical exam, vital signs, lab work (cholesterol, glucose, etc.), immunizations (annual flu shot)
       Females: pap smear every 3 yrs; monthly self- breast exam
       Males: monthly self-testicular exam
       Above may need to be more often depending on history                                                                            
Dental
       Check up and cleaning 1-2 times/year
Vision
       Check up every 2 years

How to Choose a Healthcare Provider
       Specialty
       In your insurance network
       Location
       Reputation
       Reviews
       First impression
       Physician/Doctor/MD/DO
       Physician’s Assistant/PA
       Nurse Practitioner/NP

Doc, it hurts when I do this!
How to communicate with your Healthcare Provider:
       Write it down: go prepared with a list of questions/concerns
       Be honest: they can’t help you if they don’t have all the information
       If what they say is unclear, get clarification
       Research and share your family medical history: certain
illnesses have familial tendencies
       You have a right to a second opinion if you are uncomfortable with the direction they are going

Questions: health@tfc.edu


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